The 'Schedule' option on the report page will always open a new schedule every time - Support and Troubleshooting

The 'Schedule' option on the report page will always open a new schedule every time Summary The 'Schedule' option on the report page will always open a new schedule every time. This is an expected behaviour.

Steps to Reproduce

1. Login to the instance

2. Navigate to View / Run and open any report

3. Click on Share Icon and click on 'Schedule'

4. A pop up window opens with the title 'Schedule an email containing this report'

5. Fill out the form and click on submit.

6. Save the report.

Now go to Share Icon again and click on 'Schedule' again. A new template will open. The previous information stored for the report will be not be retrieved.

Once you create a schedule for the report, you can find the submitted record under Reports > Scheduled Reports.

This is an expected behaviour. Please go to sysauto_report table to view the saved changes.

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