Response Templates are not workingIssue After creating a new Response Template, agents within Agent Workspace are getting the following message when trying to access them: "You don't have any response messages setup." CauseThe Response Template record is not linked to a Service Channel.ResolutionOn the Filter navigator, go to sn_templated_snip_note_template.listOpen the response template recordOn the Channel related list, click Edit and add the Service ChannelClick Save