Transfer to Agent cards erroneously show the field "Time to accept"DescriptionTransfer to Agent cards should not have the "time to accept" field.Steps to Reproduce Start a conversation between an agent and requester.Transfer to another agent who is online.Observe that the transfer to agent card has the field 'Time to accept'.WorkaroundThis problem has been fixed. There is no workaround available. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.Related Problem: PRB1513464