When a parent knowledge article/block is archived/outdated > Click on the 'View Article' or 'View Block' on the Child article/block, this takes a long time to load, displays all active languages and displays incorrect article when a language is selected - Known Error

When a parent knowledge article/block is archived/outdated > Click on the 'View Article' or 'View Block' on the Child article/block, this takes a long time to load, displays all active languages and displays incorrect article when a language is selected Description When a parent knowledge article or knowledge block is archived:

'View Article' or 'View Block' on Child articles/blocks takes a long time to run Child article displays all active languages in "Language' drop down list When clicking on any of the active languages, an incorrect article is displayed. The issue occurs only when the Parent is outdated/archived.

Steps to Reproduce

Set glide.knowman.translation.enable_translation_task to true Configure languages in a knowledge base - let's say English (default), Russian, Spanish Create a knowledge block in English 4. Translate it into Russian and Spanish 5. Retire the knowledge block in English created in Step 3 6. Create an Archive Rule on kb_knowledge table with the condition "Workflow = Retired", activate it, and run it. - This should create the table ar_kb_knowledge_block and move the block created in step 3 to this archive table 7. Open the Russian-translated or Spanish-translated knowledge block and click on 'View Block'

- Observation - In the language picker, English is also displayed and when clicked there, it is redirecting to the incorrect knowledge block. - Expected observation - The option English should not be present in the language picker as it is retired

8. Restore the knowledge block which was archived in Step 6 9. Repeat step 7

- Observation - The issue is no longer there, the English option is not displayed in the language picker. Archive the same knowledge block again, and the issue is reproduced. Workaround If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.