Users clicking through lists menu can not access lists with the error "Can't display this list. Try contacting your system administrator." - Known Error

Users clicking through lists menu can not access lists with the error "Can't display this list. Try contacting your system administrator." Description When clicking through the lists menu, the user gets a blank page with the error: "Can't display this list. Try contacting your system administrator." There is extra error message below when accessing CMDB Workspace - List: "Method invocation failure for: com.glide.ui.list.graphql.listLayout.ListLayout::getLayoutQuery"

Steps to Reproduce

Click on Lists > CMDB > Databases. No data show when clicking through the menu.

Workaround Disabling batching at the system properties level should allow the lists to load. This does slow down configurable and classic workspaces somewhat.

Disable batching by setting both glide.uxf.lib.classic.batchGQLEffectRequests and glide.uxf.lib.batchGQLEffectRequests sys_properties to false.

You also need to add "cmdb_ci" value into this sys_property = glide.ui.list.batching.exclusion.list. This will avoid issue when loading data on the CMDB Workspace - List view.