NVDA screen reader does not announce the search results found or the number of items returned by search edit - Known Error

NVDA screen reader does not announce the search results found or the number of items returned by search edit Description When searching through keywords on the search edit field, NVDA (version 2020.3) does not announce the item found or the number of items found.

Users who rely on screen reader are not going to be notified about the search result or the number of items found using search edit.

WCAG reference: Understanding Success Criterion 1.3.1: Info and Relationships (w3.org)

MAS reference: MAS 1.3.1 – Info and Relationships .docx (sharepoint.com)

Steps to Reproduce

1: Activate Accessibility settings in Agent Admin Portal: Navigate to 'Settings' gear/cog Navigate to 'Accessibility' Toggle each item listed 'on'

2: Navigate to Search field

3: Enter keyword "a"

Observe NVDA does not announces the result of search or the number of search items found.

Workaround This problem has no workaround and is currently under review. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form.