Multiline new line separator not rendered when posted in activity stream of an incident in service portal - Known Error

Multiline new line separator not rendered when posted in activity stream of an incident in service portal Description Multiline text is rendered without new lines, but as a single line, when posted in the activity stream of an incident in service portal.

Steps to Reproduce

1. Navigate to Portal in a San Diego instance. 2. Create Incident/HR Case. 3. Open the created case. 4. Go to Activity tab. 5. Enter multi line comments as below Test1 Test2 Test3 6. Click on Post.

The comment is displayed as single line.

Workaround This problem has no workaround, is under review and targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form.