Blank tasks being generated in the systemIssue If you are seeing blank tasks being generated in the system, read on for more details. This behavior occurs when Approving or Rejecting a record that has been logged in the table sn_customerservice_registration. STEPS TO REPRODUCE/OBSERVE BEHAVIOR: Open the Registration Requests Table /sn_customerservice_registration_list.do?sysparm_query=state%3Dpending&sysparm_view=case Open one of the records in pending state (ensure you are viewing in the 'case view')Right-click to 'approve' or ' reject' any of the approvalsOpen and check for created time to see the most recent task being created is empty and in relation to the approval above /task_list.do?sysparm_query=active%3Dtrue%5Eassignment_groupISEMPTY%5Eassigned_toISEMPTY%5Epriority%3D4&sysparm_view= CauseA custom business rule 'UFI - Copy approval comments to Parent' is causing the issue.ResolutionThe custom business rule 'UFI - Copy approval comments to Parent' is causing this issue. With the business rule inactivated, the issue does not occur.