Knowledge Management Versioning - UI Action link "View version" updates the fields 'Modified by' and 'Modified on' in kb_versionIssue The kb_version record fields 'Modified by' and 'Modified on' get updated by only viewing the article. This occurs when clicking on the UI Action "View version" in the kb_version record to view the article, for example: 1. Open the KB article version2. Note the modified date3. Press the UI Action button "View version"4. Go back to the article and notice the modified date is updatedCauseA custom Business Rule may be interfering with the OOB process. The OOB Business Rule 'Versioning : Revise Version' ( /nav_to.do?uri=sys_script.do?sys_id=8e9091a7dbd62200a042f278f0b8f514 ) is in charge to update the modified_on (Modified On) field of the kb_version record whenever there is an update on kb_knowledge record.The affected instance may have an additional user defined column (i.e.: u_view_count) on the kb_knowledge table, which gets updated using a custom business rule (i.e.: ASP KB view count). As this gets triggered to update the value of u_view_count every time a user views an article, the OOB Business Rule 'Revise Version' executes, resulting in an update of modified_on.ResolutionReview the existing customization by debugging business rules, and possibly disable the additional business rule(s) in the affected implementation. Review the usage of u_view_count, as the OOB field sys_view_count is provided for the same purpose.