The Investment Portal 'Timeline' View, Project Planning Console and Program Workbench are showing the Wrong Currency Symbol - Known Error

The Investment Portal 'Timeline' View, Project Planning Console and Program Workbench are showing the Wrong Currency Symbol Description The Currency Symbol is being displayed incorrectly in the following pages:

The Investment Portal 'Timeline' View The Project Planning Console The Program Workbench

If the Instance is set to use the Euro (€) Currency but the User is from a different country (E.g. The US) then the above Pages will automatically convert the Value into their Local Currency (E.g. USD $) but the Currency Symbol will still remain as Euros (€).

This is then making it appear as though the Currency Value is incorrect even though it is just the Currency Symbol which is displaying incorrectly.

Steps to Reproduce

Pre-Requisite:

FX Currency is Enabled but not Multi-currency Plugins Functional Currency is EUR (As per above example. But this can be set to any value to reproduce)

Steps To Reproduce (Program Workbench Version):

Navigate to a program that has projects with NVP field populated (in euros) Open the program on Program workbench. Add the column NPV and check the value. Impersonate a user based on US and repeat the process, note the value is different but the currency symbol is still € Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this article to be notified when more information becomes available.