How to add MID Server to debug mode - Support and Troubleshooting

How to add MID Server to debug mode Summary This article provides steps to add Debug mode to MID server

1) Login to instance

2) Go to MID servers >> Servers

3) Open the MID server from the list which you want to add Debug mode

4) Go to configuration parameter

5) Search for property mid.log.level and select it

6) Add the value as DEBUG (all in uppercase)

7) Save

Now you can reproduce your issues to capture debug logs.

To use the "Grab MID Logs" feature in your instance for downloading MID logs, follow these steps:

1. Navigate to the MID Server record by searching for "MID Server" in the application navigator and selecting the appropriate MID Server from the list.

2. On the MID Server record page, look for the "Grab MID Logs" link. This link is typically found in the related links section. Click on the "Grab MID Logs" link. This action will initiate the process of collecting the logs from the MID Server.

3. The logs collected include agent logs and wrapper logs located the Agent log tabs. Agent logs contain information related to ECC queue activity, while wrapper logs contain information about the MID Server application and Java itself.

To grab MID logs directly from the MID server host, you can follow these steps:

1. Connect to the MID server host where you want to analyze the logs.

2. The logs are typically stored in a directory like `/glide/agents/ /logs/`. For example, you might find the log files in a path such as `/glide/agents/datacenterdev_dva401_midserver4/logs/`.

3. The main log file is usually named `agent0.log.0`. Once this file reaches a certain size (e.g., 10 MB), it gets rotated to other log files like `agent0.log.1`, `agent0.log.2`, etc.

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