Resolve error loading the execution details for a flow or subflowIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: block; max-width: ; width: auto; height: auto; } } When you open a flow or subflow execution, you may see these errors: "There was an error loading the execution details for this flow context""java.util.NoSuchElementException: No value present" The following image shows how the error is identified in the log entries. Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: block; max-width: ; width: auto; height: auto; } } Any release Cause<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: block; max-width: ; width: auto; height: auto; } } Custom actions in the flow or subflow are missing necessary records. This can happen when you create a flow in a development instance and the update set is missing records when moved to another instance (such as test or production). Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: block; max-width: ; width: auto; height: auto; } } Connect to the instance app server using SSH and view the localhost logs for the user session. Open a flow or subflow execution. Search the logs for nonexistent records in flow action tables [sub_hub_action_x]Import the missing records into the instance.Retry loading the flow or subflow again. Example logs ...2022-01-11 12:55:13 (937) Default-thread-13 CF7E17E8DB41C510D5AB4F630596192E txid=75238034db45 WARNING *** WARNING *** Get for non-existent record: sys_hub_action_type_base:c865f4271b24c95024a333799b4bcb5a, initializing2022-01-11 12:55:13 (945) Default-thread-13 CF7E17E8DB41C510D5AB4F630596192E txid=75238034db45 WARNING *** WARNING *** Get for non-existent record: sys_hub_action_type_base:f83d746f1b24c95024a333799b4bcb69, initializing2022-01-11 12:55:13 (952) Default-thread-13 CF7E17E8DB41C510D5AB4F630596192E txid=75238034db45 WARNING *** WARNING *** Get for non-existent record: sys_hub_action_type_base:072170621b600d508a6d11718b4bcb55, initializing2022-01-11 12:55:14 (298) Default-thread-13 CF7E17E8DB41C510D5AB4F630596192E txid=75238034db45 WARNING *** WARNING *** Get for non-existent record: sys_hub_action_type_base:952e07421be489508a6d11718b4bcb9f, initializing2022-01-11 12:55:14 (306) Default-thread-13 CF7E17E8DB41C510D5AB4F630596192E txid=75238034db45 WARNING *** WARNING *** Get for non-existent record: sys_hub_action_type_base:f6f013461be489508a6d11718b4bcb6f, initializing2022-01-11 12:55:14 (313) Default-thread-13 CF7E17E8DB41C510D5AB4F630596192E txid=75238034db45 WARNING *** WARNING *** Get for non-existent record: sys_hub_action_type_base:3f4dd0671ba0c95024a333799b4bcbab, initializing2022-01-11 12:55:14 (320) Default-thread-13 CF7E17E8DB41C510D5AB4F630596192E txid=75238034db45 WARNING *** WARNING *** Get for non-existent record: sys_hub_action_type_base:fb58a0a31be0c95024a333799b4bcb9a, initializing2022-01-11 12:55:14 (870) Default-thread-13 CF7E17E8DB41C510D5AB4F630596192E txid=75238034db45 tx_pattern_hash=2061705235 SEVERE *** ERROR *** java.util.NoSuchElementException: No value present2022-01-11 12:55:14 (872) Default-thread-13 CF7E17E8DB41C510D5AB4F630596192E txid=75238034db45 tx_pattern_hash=2061705235 WARNING *** WARNING *** #77302 [REST API] RESTAPIProcessor : Handling exception java.util.NoSuchElementException: No value present2022-01-11 12:55:14 (873) Default-thread-13 CF7E17E8DB41C510D5AB4F630596192E txid=75238034db45 tx_pattern_hash=2061705235 WARNING *** WARNING *** #77302 [REST API] RESTAPIProcessor : Unknown exception RESTRuntimeException:java.util.NoSuchElementException: No value presentDetail: No value present2022-01-11 12:55:14 (873) Default-thread-13 CF7E17E8DB41C510D5AB4F630596192E txid=75238034db45 tx_pattern_hash=2061705235 EXCESSIVE *** End #77302 /api/now/processflow/operations/flow/context/df212f201281c5103ce42d5b99498e77, user: TSE@snc, total time: 0:00:09.886, processing time: 0:00:09.886, SQL time: 0:00:03.844 (count: 11,164), business rule: 0:00:00.017 (count: 78), ACL time: 0:00:00.100, source: 199.91.140.60 , type:rest, method:GET, api_name:now/processflow, resource:now/processflow/operations/flow/context/{flow_context_id}, version:Default, user_id:TSE@snc, response_status:5002022-01-11 12:55:14 (882) Default-thread-1 CF7E17E8DB41C510D5AB4F630596192E txid=d433c074db45 *** Start #77322 /angular.do, user: TSE@snc Example solution Import non-existent records to 'sys_hub_action_type_base' table: fb58a0a31be0c95024a333799b4bcb9ac865f4271b24c95024a333799b4bcb5aF83d746f1b24c95024a333799b4bcb69072170621b600d508a6d11718b4bcb55952e07421be489508a6d11718b4bcb9ff6f013461be489508a6d11718b4bcb6f3f4dd0671ba0c95024a333799b4bcbab