iOS NOW Mobile Campaign not rendering video content - Known Error

iOS NOW Mobile Campaign not rendering video content Description iOS NOW Mobile Campaign does not render video content.

Steps to Reproduce

This scenario was checked on Android where the issue does not occur. The problem shows only on iOS.

1. Login to NOW mobile on iOS. App version 13.3.0. 2. Go to the homepage called "My Items" tab. 3. Validate the campaigns in the first section.

Notice that Image renders as expected, but not the video:

Workaround This problem has no workaround, is under review and targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form.