Virtual Agent Categories do not work in MS TeamsDescriptionIssue Description:Virtual Agent Categories do not work in MS Teams.Steps to Reproduce Set up Microsoft Teams on Rome Patch 5 employee instance per KB KB0996985.1. Create a Topic Category "Test Category" Visible to end user: true2. Create two topics "Test Topic 1" and "Test Topic 2" with any flow.Categories: Test Category(visible) 3. Publish the above two topics.4. Open Virtual Agent.5. Click on "Show me everything".Test Category shows up and there are two topics under this category.6. Go to Microsoft Teams.7. Type "hi" in the Now Virtual Agent Application.Expected behaviorThe topic category "Test Category" should be showing. There are 2 topics under this category.Actual behaviorNo topic categories. All available topics are listed in the "Select an option" altogether.WorkaroundThis issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.Related Problem: PRB1551631