Modal not displaying drop down list choicesIssue As per requirement, UI action has been added to create change to the CSM workspace following the below documentation, however the component is not rendering the options within the CSM workspace. https://docs.servicenow.com/bundle/rome-customer-service-management/page/product/customer-service-management/task/config-csm-config-ws-form-action.html Is this expected behaviour?CauseExpected.ITSM integration isn't fully supported in the CSM configurable workspace in general; that is why a UX Form Action does not exist for the UI Action OOB. The specific UI Action uses a g_modal to render a Seismic component. This is not supported in Configurable Workspaces. ResolutionThe UI Action needs to be rewritten as a Declarative Action that displays a UIB page in the modal dialog. A feature request/enhancement would need to be filed for this work to be done.I would request you to submit an idea via portal to get this addressed in coming releases - https://community.servicenow.com/community?id=community_static&content_id=91acf933db9ff740d82ffb24399619f5