SCCM Spoke cannot get the application from SCCMSummaryWhile using SCCM spoke to import applications into CMDB, the powershell script fails. with below error in the MID server : Worker-Expedited:IPaaSActionProbe-28e83cf08766bc50b699fd98cebb3581 Worker starting: IPaaSActionProbe source: 9ce8f8f04866bc50176070fc5009944f Worker-Expedited:IPaaSActionProbe-28e83cf08766bc50b699fd98cebb3581 WARNING *** WARNING *** variable 'properties' value is null or empty Worker-Expedited:IPaaSActionProbe-28e83cf08766bc50b699fd98cebb3581 DEBUG: Executing command: C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe -executionpolicy unrestricted -noninteractive -nologo -noprofile -command "& {& 'scripts\PowerShell\PSScript.ps1' -computer 'XXXXXXXXXX' -script 'F:\Mid Servers\DEV3 INT 1\agent\scripts\PowerShell\SCCMSpoke\ActionGetApplications.ps1' -useCred $true -ismid $false -isDiscovery $true -debug $true -logInfo $false -skipTest $false -executeRemote $false -processTimeout 600 -copyScriptToTarget $false; exit $LASTEXITCODE}" Worker-Expedited:IPaaSActionProbe-28e83cf08766bc50b699fd98cebb3581 DEBUG: With credential named : XXXXXXXXX Worker-Expedited:IPaaSActionProbe-28e83cf08766bc50b699fd98cebb3581 DEBUG: Thread name is Powershell is executing... Worker-Expedited:IPaaSActionProbe-28e83cf08766bc50b699fd98cebb3581 DEBUG: The exit value from waitFor() is 1 Worker-Expedited:IPaaSActionProbe-28e83cf08766bc50b699fd98cebb3581 DEBUG: Execution status: failed Worker-Expedited:IPaaSActionProbe-28e83cf08766bc50b699fd98cebb3581 SEVERE *** ERROR *** Authentication failure with the user nestle\GLBSNowSCCMConnector Worker-Expedited:IPaaSActionProbe-28e83cf08766bc50b699fd98cebb3581 SEVERE *** ERROR *** Failed while executing ActionGetApplications.ps1 (Access denied) Worker-Expedited:IPaaSActionProbe-28e83cf08766bc50b699fd98cebb3581 SEVERE *** ERROR *** Authentication failure with the user nestle\GLBSNowSCCMConnector Worker-Expedited:IPaaSActionProbe-28e83cf08766bc50b699fd98cebb3581 2021-09-09 18:12:52 Tried Credential: name=SCCM Prod for CSD, affinity: yes, status=failed, sysid=947578ee871efc14b699fd98cebb35db, username=nestle\GLBSNowSCCMConnector, type=Windows, order=100 The above error is observed because Servicenow by default uses PS drive sessions of SCCM while fetching the application records, however, some customers might not allow connecting to their configManager drive as per the security policies. In such cases, the error is observed. It is current design of SCCM spoke while fetching the data from SCCM database. This has been reported to Servicenow Product team already. Please reach out to Support for further assistance.