Agent Workspace is missing Detail when creating new or looking at exhisting InteractionsIssue In Agent Workspace when creating a new interaction you will see the following message "If information doesn't appear on this tab, it may be hidden on purpose. Please contact your system administrator for more information" : When trying to review an existing Interaction it will look like this. Notice that the details field is not loading on the screen: ReleaseIssue confirmed on Rome but could also affect earlier versionsCauseAgent Workspace View prevents the Workspace view from loadingResolutionGo to https://<your instance>.service-now.com/sysrule_view_workspace_list.doOn the table column filter looking for the table in question in this case for "interaction"Click on the COG on the right to add a field to the list view and add "Hide details and UI actions"Find the one that is true and disable that Workspace view by change "Active" to 'false'