Custom password policy is not being applied system always revert to the default OOB password policy:Issue Customer created a Custom Password Policy, and associated it to the Password reset>"Credential store". However it the settings are not applied. ReleaseRome, ResolutionThere is a Product defect: PRB1519921, that results in only the "Default" Password Policy record, to work.but none of the custom records created associated to the "Credential store" will If a stricter policy is a requirement, the modifications should be made directly in the "Default" Password Policy record. This is a verified work around. Please note that in still the system properties for this functionality require to be set according to the documentation: Password policy properties glide.enable.password_policy (value true)