The list filter does not show the correct options by ignoring the 'roles' and 'available for filter' fields on the sys_filter_option_dynamic table and checking the read ACLs instead - Known Error

The list filter does not show the correct options by ignoring the 'roles' and 'available for filter' fields on the sys_filter_option_dynamic table and checking the read ACLs instead Description List filter is (dynamic) is not listing the results for non-admin users.

Steps to Reproduce

Impersonate an ITIL user. Navigate to Agent Workspace. Navigate to Incidents > Lists > Assigned to me. Click on Filter (Funnel Icon) and select Advanced View. The filter condition 'Assigned to' is (dynamic) but does not list results. Expected behavior: The filter should return three choices for the user.

Actual behavior: The filter does not return choices for the user.

Workaround This problem has been fixed. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.