Agent Workspace - Reference fields lookup icon on the forms does not honor the dictionary oevrrides/reference qualifiers, if a record is open from report drill-down.Issue Clicking on a single score [or] LIST type report in Agent Workspace, that is defined on a Database View (which uses a child of 'Task' table), opens the form view in Parent record i.e., 'task' instead of the actual child table. Clicking on the reference lookup icons doesn't follow the dictionary overrides/reference qualifiers. NOTE: The issue described in this article only happens when the report is defined on a Database view. If this issue is encountered on a report defined on a physical table as well, then most likely it might be running into the issue described in PRB1413920/ KB0961341-Agent Workspace opens wrong table view when opening a record from Drill-In report Steps to Reproduce: Create a new database view (say, incident_sla) joining incident & task_sla tables Create a new single score type report/LIST type on the database view created in step 1. Add the report on the Agent Workspace landing page, Click on the report in Agent workspace, click on any Incident number, observe that the INC record opens with a 'task' URL and none of the reference fields follow the dictionary overrides of incident table.CauseWhen clicking on the record in Agent Workspace opens the "Task" form rather than the actual record "Incident."ResolutionNavigate to the drill-down view of the report in platform UIClick on Configure -> List LayoutRemove the "Number" field and add the "Task" field (this task field is from the incident_sla table) on the selected slush bucket and save changes.