View Rule/Navigation Handlers are not working with [tableName].do in filter Navigator. - Known Error

View Rule/Navigation Handlers are not working with [tableName].do in filter Navigator. Description View rule is not getting applied when a record is created via [table].do from filter navigator.

Steps to Reproduce

Take any OOB Paris instance and follow the below steps.

Take the incident table as an example.

1. Create a View rule to set a view on the incident table. Ex: "Service portal view " 2. When raising a new incident from the module - Create New in filter navigator, the view has been changed to "Service portal view "of the incident 3. Open an existing incident, could see the view is changed to "Service portal view ". 4. But when raising a new incident using the incident.do then the view doesn't change as per the view rule.

The same is observed with Problem, Change_request, Idea, dmn_Demand, pm_project, pm_project_task, pm_Portfolio, pm_Programma, and cmdb_ci_service

Workaround This issue has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.