Unable to create a custom icon in ServiceNow Add-in for Microsoft OutlookIssue When we are creating a new Office Manifest and trying to add the new logo from the db_image table but the logo was not loading after importing the Manifest in to the outlook.ReleaseAllCauseThe Icon URL which we configured while creating the Office Manifest is invalid.Resolution Upload the image in the db_image table.Add the URL in the below format. For example, the image name is "10off.png" We need to give it as "/10off.png". Also, the size of the image should be 32/32.