Syslog return Many Erros for executeImpactCalculationIssue We are getting errors in the instance recursively for the executeImpactCalculation job: https://<INSTANCE>.service-now.com/nav_to.do?uri=%2Fsyslog_list.do%3Fsysparm_nostack%3Dtrue%26sysparm_query%3Dsys_created_onONToday@javascript:gs.beginningOfToday()@javascript:gs.endOfToday()%255EmessageLIKEImpactJob:%2520Exception%2520at%2520executeImpactCalculation%255EGROUPBYsource_application_family%26sysparm_first_row%3D1%26sysparm_view%3D ie: SEVERE *** ERROR *** ImpactJob: Exception at executeImpactCalculation. Msg: Failed to retrieve impact calculation dates from DB.lastImpactCalcDate: nullImpactSyncHandler: , lastInsertJobRun: null, inProgUpdatedOn: null ST: com.snc.sw.impact.obj.ImpactSyncException: Failed to retrieve impact calculation dates from DB.at com.snc.sw.impact.data.HashDAO.loadTimes(HashDAO.java:526)at com.snc.sw.impact.handler.ImpactSyncHandler.init(ImpactSyncHandler.java:54)at com.snc.sw.impact.handler.ImpactHandler.executeImpactCalculation(ImpactHandler.java:415)at com.snc.sw.impact.handler.ImpactHandler.runCalculation(ImpactHandler.java:834).... ResolutionIf for some reason, somebody cleaned up the records related to impact calculation in "sa_hash" table might cause the error.1. Open table sa_hash2. Disable the impact calculation by changing value of hash 'impact_calculation_enable' to 'false'. If this record doesn't exist, please create new record with name "impact_calculation_enable" and value "false" to disable the impact calculation.3. Run attached script (fixSaHashImpact.txt) from background scripts.4. Enable the impact calculation by changing value of hash 'impact_calculation_enable' to 'true'.5. Verify the hash value of 'last_impact_batch_calc...' is increasing.6. Verify the exception not thrown in syslog table.