Attachment Variable on Record Producer not working


Description

Attachment Variable on Record Producer not working 

Steps to Reproduce

1. Go to any Quebec instance and open Record Producer.
2. Attach an attachment
3. Submit the case
4. Wait 10 seconds and refresh 'My Request' page on portal – Error messages appear.
5. Go to backend and check the case – no attachment was copied over into the field 'File attachment' in 'Request Information' section

Workaround

This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.


Related Problem: PRB1507679