PDF is not getting generated when a Work Order is closedIssue After an upgrade, the PDF that is generated and attached when a Work Order is closed and we click on Sign and Confirm is no longer getting generated and attachedCauseThere are some customization that may be impacting the process. If you have customized the script include GeneralWOForm to show your own logo and/or different information on the PDF than the one OOB, the script will no upgrade to the latest OOB and this may cause the process to stop workingResolutionRevert the script include GeneralWOForm to the latest OOB version. If needed, apply your custimization on top of the newest code.Alternatevely you can create a PDF template to generate the PDF: Create the PDF tempolate on table Document templates: /sn_doc_template_list.do?sysparm_userpref_module=96c4eab1b73100101cadbc78ee11a927&sysparm_clear_stack=trueConfigure the system to use your template on Field service > administration> Configuration> add-ons