No Support on Personal Developer Instances (PDI)SummaryPersonal Developer Instances are NOT supported by Technical Support. Please refer to the Developer site "Terms of use", where, among the statements, it has the following: 2.5. No Technical Support. ServiceNow Technology provided under this Agreement, including any Developer Instance, may include versions of the Subscription Service that have not been generally released, and Participant is not eligible to receive any technical support services, special updates or additional modules from ServiceNow. Unreleased versions of the Subscription Service may be modified, or discontinued prior to general release at ServiceNow’s sole discretion, and without liability to Participant. Please also review the: Personal Developer Instance (PDI) Guide Related LinksProfessional Developer Guide for the Now Platform