ITAM License Report not available on filter navigator


Description

Search for 'ITAM License Report' tab under filter navigator.

This page will be available under ITAM Licensing.

URL for this page:- https://phsnm.service-now.com/itam_licensing_resource_counts_list.do?sysparm_query=&sysparm_view=

Customer can open this page by typing the ULR on the browser but it's NOT visible from filter navigator.

 

Related article: https://docs.servicenow.com/bundle/quebec-it-asset-management/page/product/hardware-asset-management/task/view-itam-license-sum.html.

Instructions

Solution Proposed: [/code]
[-] Please edit the ITAM Licensing tab using pencil icon on the right side of the filter navigator
OR
Goto below link
https://InstanceName.service-now.com/nav_to.do?uri=sys_app_application.do?sys_id=e365905185411010fa9b021697d33389

[-] make ITAM License Report tab active

 

[code]

 

Note: If there is no issue with above it could be Plugin issue. Work further to investigate.