Allow disabling of new change request interceptor and go straight to change_request form - Known Error

Allow disabling of new change request interceptor and go straight to change_request form Description Allow disabling of new change request interceptor and go straight to change_request form From Change module Create New button From Change Request list view New button From Change Request related list New button

Steps to Reproduce

From Change module Create New button From Change Request list view New button From Change Request related list New button

Expected: all should allow you to go to change_request.do form rather than to interceptor page or new change landing page (driven by config)

Workaround Modify record: sys_processor NewChangeRedirectProcessor sysId: 0af16f2d5363101034d1ddeeff7b12b6

From:

(function process(g_request, g_response, g_processor) { g_response.setContentType('text/html;charset=UTF-8'); var referrer = g_request.getParameter("sn_new_change_referrer"); referrer = referrer ? referrer + "" : ""; var modelsActive = pm.isActive("com.snc.change_management.change_model"); // If models are active and type compatibility isn't turned on go straight to the new UI var typeCompatibility = gs.getProperty("com.snc.change_management.change_model.type_compatibility", false) === "true"; if (modelsActive && !typeCompatibility) { g_response.sendRedirect("sn_chg_model_ui_landing.do" + referrer); return; } var snNewChgOrigin = g_request.getParameter("sn_new_chg_origin") + ""; // If models is active and isn't hidden, redirect to the interceptor with models var modelHidden = gs.getProperty("com.snc.change_management.change_model.hide", false) === "true"; var wizardRedirect = "wizard_view.do?sys_target=&sysparm_wizardAction=sysverb_new&sysparm_parent=821fa3e153a3101034d1ddeeff7b1288&"; if (snNewChgOrigin === "module") wizardRedirect += "sysparm_stack=change_request_list.do"; if (modelsActive && !modelHidden) { g_response.sendRedirect(wizardRedirect + (referrer ? "&" + referrer.substring(1): "")); return; } // Redirect to the original interceptor page wizardRedirect = "wizard_view.do?sys_target=&sysparm_wizardAction=sysverb_new&sysparm_parent=8db4a378c611227401b96457a060e0f4&"; if (snNewChgOrigin === "module") wizardRedirect += "sysparm_stack=change_request_list.do"; g_response.sendRedirect(wizardRedirect + (referrer ? "&" + referrer.substring(1): "")); })(g_request, g_response, g_processor); To:

(function process(g_request, g_response, g_processor) { g_response.setContentType('text/html;charset=UTF-8'); var referrer = g_request.getParameter("sn_new_change_referrer"); referrer = referrer ? referrer + "" : ""; // If interceptor disabled go straight to the change form if (gs.getProperty("com.snc.change_management.change_model.disable_interceptor", false) === "true") { g_response.sendRedirect("change_request.do" + referrer); return; } var modelsActive = pm.isActive("com.snc.change_management.change_model"); // If models are active and type compatibility isn't turned on go straight to the new UI var typeCompatibility = gs.getProperty("com.snc.change_management.change_model.type_compatibility", false) === "true"; if (modelsActive && !typeCompatibility) { g_response.sendRedirect("sn_chg_model_ui_landing.do" + referrer); return; } var snNewChgOrigin = g_request.getParameter("sn_new_chg_origin") + ""; // If models is active and isn't hidden, redirect to the interceptor with models var modelHidden = gs.getProperty("com.snc.change_management.change_model.hide", false) === "true"; var wizardRedirect = "wizard_view.do?sys_target=&sysparm_wizardAction=sysverb_new&sysparm_parent=821fa3e153a3101034d1ddeeff7b1288&"; if (snNewChgOrigin === "module") wizardRedirect += "sysparm_stack=change_request_list.do"; if (modelsActive && !modelHidden) { g_response.sendRedirect(wizardRedirect + (referrer ? "&" + referrer.substring(1): "")); return; } // Redirect to the original interceptor page wizardRedirect = "wizard_view.do?sys_target=&sysparm_wizardAction=sysverb_new&sysparm_parent=8db4a378c611227401b96457a060e0f4&"; if (snNewChgOrigin === "module") wizardRedirect += "sysparm_stack=change_request_list.do"; g_response.sendRedirect(wizardRedirect + (referrer ? "&" + referrer.substring(1): "")); })(g_request, g_response, g_processor); Set property: com.snc.change_management.change_model.disable_interceptor to true