"Service Catalog" Trigger type Flow is not started when Catalog Item request is createdDescriptionThere are some customer's instances, after defined "Service Catalog" type trigger flow in flow designer, but when submitting catalog request, the flow is not started. the same flow works in their PDI or dev instance.Release or Environmentall versionsCauseThis is because the customer may not have the request to be approved first. the OOB has below workflow to get requests to be automatically approved. the workflow is included in Demo data, hence some production instance may not installed. Details of the Request management structure can be referred to below: Request Management architectureResolutionThe Service Catalog flow will be started once the Request record has been approved. it can be done manually or create WF or Flow to perform the same. Alos could refer to below KB to install the OOB workflow KB0687119