After login users get error: Security constraints prevent access to requested page message.


Description

After logging into the instance a lot of users are getting the "Security constraints prevents access to requested page" message.

 

 

Following console error from web browser console is observed:

 

Release or Environment

All supported releases.

Cause

snc_internal role is marked as elevated.

Resolution

Do not mark the snc_internal role as elevated as the system needs to make use of this role for certain processes and marking it as elevated (which requires manual action to elevate to it) would prevent it from functionality properly.

 

Additional Information

Detailed information can be found from ServiceNow documentation:

Explicit Roles