Variable Summarizer is not visible on CSM Portal for External UsersIssue The Options Dropdown on the variable summarizer widget is not visible on the portal to the users with the external roles.Resolution> The external user does not have read access to case table fields that are used to populate the 'Options' section. Therefore nothing can be displayed. > In order to allow the external users to see the options section in variable summarizer, a read ACL on case table such as sn_customerservice_case.* with snc_external role has to be created > The Above ACL allows the external users to access the options section in portal