The workflow column value in the List View for Knowledge records does not match the actual workflow state of the Knowledge articleIssue When viewing Knowledge [kb_knowledge] records in List View, the icons/values displayed in the Workflow column do not match the actual Workflow value in the Knowledge article.CauseThe Custom "Approval Publish" workflow had the Stage rendering property set to "Workflow-driven" (on the Stages tab of the Workflow in the Workflow Editor). It should be "Legacy" (The out-of-the-box Knowledge Publish/Retire workflows have Stage Rendering property set to "Legacy"). The Workflow Column of the List View for the Knowledge [kb_knowledge] form is derived from the [stage_state] table. The method used to render the stages affects how data is updated in the [stage_state] table, which in turn affects how it is displayed in List View for Knowledge. Resolution1) Open the custom workflow in the Workflow Editor 2) Check out the workflow 3) Click on the "hamburger" icon at the top left of the workflow. Select "Properties" 3) Go to the "Stages" tab, change the "Stage rendering" property to "Legacy" 4) Close the dialog 5) Publish the workflow