Unable to create additional Vendor Contacts from within the Vendor Assessment Portal (Save button is missing) - Support and Troubleshooting

Unable to create additional Vendor Contacts from within the Vendor Assessment Portal (Save button is missing) Issue The 'Save' button is missing from the 'Vendor Contact - new record' form of the service portal.

Cause The 'Submit' UI action was customized to be removed from the form https://instance_name.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=42da42d00a0a0b340066377beb6dd099

Resolution Revert the UI action back to the out of box values with the steps below

1. Navigate to UI sys_ui_action.list > Search on sys_id = 42da42d00a0a0b340066377beb6dd099 2. In the Versions related list find the latest record with updated_by set to 'system' 3. Right click into the record 'Revert to this version'