Context menu options missing on Instance troubleshooter cards


Description

On the 'Instance troubleshooter 2.0.3' application. The user guide below refers to some context menus on the cards which are not available.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0870978

Resolution

The context menu behavior you are seeing is expected in the Paris version. The context menu options you see in the doc are only available in the Quebec (and later) version. Once you upgrade to Quebec, you will see the context menu options.