CSDM Application Service Dashboard incorrectly reporting "No Business Service" - Known Error

CSDM Application Service Dashboard incorrectly reporting "No Business Service" Description According to the documentation, "No Business Service" result in CSDM Application Service Dashboard should produce: Application services without relationships to technical service offerings or to business service offerings. Doc page = https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/configuration-management/task/app-service-dashboard.html However, even if we build the relationship to any of the service offerings, Dashboard still generating the same report as "No Business Service".

Steps to Reproduce

1. Create any technical service offering (TS) or business service (BS) offering. 2. Create CSDM Application Service. 3. There is a step in CSDM Application Service where you can relate it to TS or BS offering. Link the Application Service to any of this. 4. Run "Calculate App Services Missing Data" scheduled job. 5. Go to CSDM Application Service Dashboard --- Application Services Missing Data --- No Business Service. 6. Observe that your created Application Service is marked as No Business Service. Expectation: you have linked it to TS or BS offering, so it should not appear in this report.

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this article to be notified when more information becomes available.