Virtual Agent Feedback topic is not visible in the chat bot of 'esc ' portal even if its active.Issue Virtual Agent Feedback topic is not visible in the chatbot of 'esc ' portal even if it's active.ReleaseAllCauseThe topic 'Virtual Agent Feedback' is in the global application scope.But the topics in the 'esc' portal are from 'Human Resources: Virtual Agent Conversations' application scopeResolutionChange the application scope to 'Human Resources: Virtual Agent Conversations' and create a new topic in that scope.Add any topic blocks if required, save and publish it.Navigate to the 'sys_cs_topic' table and add the application field to the list and check if the newly created topic is in 'Human Resources: Virtual Agent Conversations' scope.Navigate to 'esc' portal and check if the topic is visible.