Unable to view "New" button on Configuration Item related listDescriptionWhen accessing a particular tab within the related list of a CMDB Configuration Item record, it is possible that the "New" button will not be visible. Reference : ResolutionOpen any CMDB Configuration Item recordsRight-click on the column in the related tabGo to List Control and uncheck the "Omit new button" optionSave Then the "New" button under the related tab will be available. Note: Enabling the "New" button could lead to the addition of irrelevant information, which is why it is not enabled for most classes at the Out of the Box (OOB) level. Additional InformationList control Configuration