Variable (item_option_new) & Question Choices (question_choice) records are getting created in the Customer Updates (sys_update_xml) tableSummaryIf you are noticing an abnormally large amount of customer update records for the tables Variable [item_option_new] or Question Choices [question_choice], it is most likely due to the business rule "vRA Queue Data Load". This business rule comes from the plugin "VMware vRealize Automation ITSM Application" To prevent this from occurring, consider deactivating the business rule. Please test first on a sub-prod environment. https://<INSTANCE_NAME>.service-now.com/nav_to.do?uri=sys_script.do?sys_id=e428c17f1b123300e61b21b6bc4bcb52Related LinksNode Logs would show the following: 2021-10-19 14:42:10 (320) worker.1 worker.1 txid=e0682fa11b5b *** Start Background transaction - system, user: system 2021-10-19 14:42:10 (334) worker.1 worker.1 txid=e0682fa11b5b Starting: ASYNC: vRA Queue Data Load.a738e7ad1b9b7410b559ed34604bcba6, Trigger Type: Once, Priority: 100, Upgrade Safe: false, Repeat: 2021-10-19 14:42:10 (334) worker.1 worker.1 txid=e0682fa11b5b Name: ASYNC: vRA Queue Data Load . . 2021-10-19 14:42:28 (242) worker.1 worker.1 txid=e0682fa11b5b WARNING *** WARNING *** Get for non-existent record: item_option_new:fec36fed1bd338108be697da234bcb06, initializing 2021-10-19 14:42:28 (358) worker.1 worker.1 txid=e0682fa11b5b WARNING *** WARNING *** Get for non-existent record: item_option_new:fec36fed1bd338108be697da234bcb2f, initializing 2021-10-19 14:42:36 (178) worker.1 worker.1 txid=e0682fa11b5b [GCFSampleMap] event=Key changed_fields or value [rec_price_if_checked, display_title, show_help_on_load, type, order, map_to_field, choice_direction, active, variable_width, global, mandatory, pricing_implications, visible_bundle, mask_use_encryption, include_none, default_value, price_if_checked, help_tag, question_text, lookup_unique, x_vmw_cloudservice_vra_action, mask_use_confirmation, visibility, x_vmw_cloudservice_cas_name, name, use_dynamic_default, scale_min, show_help, visible_standalone, visible_guide, do_not_select_first, use_reference_qualifier, visible_summary, layout, enable_also_request_for, scale_max] is longer then preferred max length 255 for GCFSampleMap, count=10400, ms=966173: 2021-10-19 14:42:38 (066) worker.1 worker.1 txid=e0682fa11b5b Slow business rule 'Update Name' on item_option_new:<span class = "session-log-bold-text"> </span>, time was: 0:00:00.119 2021-10-19 14:42:38 (128) worker.1 worker.1 txid=e0682fa11b5b Completed: ASYNC: vRA Queue Data Load in 0:00:27.790, next occurrence is null