"Add Operation" Blank / Create Function Field / Reporting - Support and Troubleshooting

"Add Operation" Blank / Create Function Field / Reporting Issue The configure function field drop downs saying "no data found."

Cause 404 error in the network log for " functionFieldMetaData.json"

Resolution Check the instance to confirm that the reporting jar is present and that it contains the json file. Example:

[ :/glide/nodes/ /webapps/glide/itil/WEB-INF/lib]$ jar -tf glide-reporting- .jar | grep "functionFieldMetaData.json" GLIDE-INF/plugins/com.glideapp.report/ui.html/scripts/functionfield/static/functionFieldMetaData.json If the file is present on the instance then, there is most likely a custom system properties that is blocking json. Check for system properties that contain the name "glide.ui.strict". For example: | glide.ui.strict_content_types | ico,gif,png,jpg,jpeg,bmp,js,css,htm,html,ogg,mp3,eot,woff,woff2,svg,ttf,swf,cur,map,tif,pngx | | glide.ui.strict_customer_uploaded_content_types | ico,gif,png,jpg,jpeg,bmp,ogg,mp3,oft |

In this example the "glide.ui.strict_content_types" is the problem as it is blocking json files. By adding json to the property we were able to resolve the issue.