Condition Builder Assignment Group showing random groupsIssue The condition builder for Assignment Group shows a lot of (but not all) groups, instead of being filtered to the conditions set by task.assignment_group.Resolution1. It's the same behavior out-of-the-box (OOB) and working as expected. 2. In dictionary entry for "Assignment group", reference qual condition set "Type = itil" where condition applies to Assignment group Reference field in a table. https://<instance-name>.service-now.com/nav_to.do?uri=sys_dictionary.do?sys_id=375926536f2311002e2feec54b3ee4ee 3. Open any incident or create New and go to Assignment Group field, Click on Search icon, and look for groups listed in pop-up window. It will display a list of groups with active ITIL role. Refer to below URL; it will be the same. https://<instance-name>.service-now.com/sys_user_group_list.do?sysparm_query=typeLIKE1cb8ab9bff500200158bffffffffff62%5Eactive%3Dtrue&sysparm_list_mode=grid