Users can't login into the instance via Local loginIssue User login will fail with below error in the logs 2021-10-10 23:58:29 (105) Default-thread-15 834197B2DBC33C502EBDB6D3F396199A txid=b961df32dbc3 Logging event: SNC.Auth.DB.Login.Failed with parm1: user_name=testsnc and parm2: User is not allowed as per Auth Policy.,remoteAddr=165.xxx.xxx.xxx CauseAccount Recovery feature is enabled Account recovery propertiesResolutionWhen Account recovery feature is enabled only the user part of "Account Recovery Enrolled user" will be able to login to the instance locally. Related LinksAccount recovery (ACR)