Flow is Stuck Waiting at "Ask For Approval" Activity after Manually Rejecting the Approval Group [sysapproval_group] Record - Known Error

Flow is Stuck Waiting at "Ask For Approval" Activity after Manually Rejecting the Approval Group [sysapproval_group] Record Description Flow is Stuck Waiting at "Ask For Approval" Activity after Manually Rejecting the Approval Group [sysapproval_group] Record.

Steps to Reproduce

1. Create Flow with "Service Catalog" Trigger 2. Add an "Ask For Approval" Action 3. Set 1 Group as the Approver for this Action 4. Use "Test" to run the Flow on a Random Request Item 5. Open the Request Item 6. Go to the [sysapproval_group] Record for that Request Item 7. Move it to "Rejected" and Save 8. See the Flow is now stuck Waiting

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this article to be notified when more information becomes available.

Workaround: As a Temporary Workaround while this issue is being reviewed.

Please be sure to use the Individual Approval Records on the [sysapproval_approver] Table to Action your Approvals .

The Flow will then be able to Evaluate this correctly and the desired behaviour will be achieved.