if there is issue with attachment parsing do not discard complete email, discard only attachment but process email. - Known Error

if there is issue with attachment parsing do not discard complete email, discard only attachment but process email. Description if there is an issue with attachment parsing do not discard complete email, discard only attachment but process email. as of now, we are discarding the complete email and users/customers never know if what happened to emails they sent

Steps to Reproduce

if there is issue with attachment parsing do not discard complete email, discard only attachment but process email.

The issue description is found in CSTASK233290 case task - https://support.servicenow.com/nav_to.do?uri=sn_customerservice_task.do?sys_id=1028f17a1b52bcd00b8a9979b04bcb92%26sysparm_view=case

Original email and parsing exception details are attached to this email.

Workaround no workaround, need to wait for fix