How To: Repair "Impacted Services" related list due to bad sa_hash recordsDescriptionYou note that the "Impacted Services" related list is not properly populated on em_alert records When checking sa_hash you may note the following symptoms: - last_impact_batch_calc_job has duplicates that were manually created (other than by "system" user) - last_impact_batch_copy_job value is significantly behind last_impact_batch_calc_job values Release or EnvironmentAllInstructions- Remove duplicate sa_hash records - Updated last_impact_batch_copy_job to match updated hash value for last_impact_batch_calc_job - Run the attached scripts to "refresh" the Alerts and Services so that their impact will be recalculated