The name in Basic Details is already in use, please provide a different name error on creating new CSDM applicationIssue CSDM application breaks with error on UI as "The name in Basic Details is already in use, please provide a different name" Test creating a new dummy CSDM application add name field only click Save. System log shows error as "Error identification_engine : IDENTIFICATION_RULE_MISSING Identity Rule Missing for table [cmdb_ci_service_auto] identification_engine"ReleaseQuebecCauseIdentification rule for 'Application Service' as showing blankOOB Identification rule for 'Application Service' is as shown in image. ResolutionPlease add a valid identification rule. If you are still facing any issue reach out to ServiceNow Support teamSee KB :- https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/configuration-management/concept/identification-simulation.html#d1565327e773 *** Note: It's also possible that the issue is caused by mandatory fields: > check instance error logs to see if there's REQUIRED_FIELD_EMPTY error thrown by identification_engine > check table cmdb_ci_service_auto to see if any field is mandatory Follow KB0863439 for details.