Error when not adding attachment in the NOW mobile app record producer - Known Error

Error when not adding attachment in the NOW mobile app record producer Description An error was observed with the Attachment variable on the NOW mobile app. The issue occurs when the user clicks on the upload button and chooses not to upload the attachment.

The error "Please fix errors and try again" appears.

Steps to Reproduce

1. Add an "Attachment" type variable to the "Create Incident" record producer 2. Log in to the instance on the NOW mobile app 4. Open the record producer on the NOW mobile app 5. Click on the 'upload' button for the attachment type variable (But do not attach anything) 6. Click on "Submit"

Notice that the error "Please fix errors and try again" appears.

Expected: The user should be able to submit the record producer without the attachment.

Workaround This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.