Subscription Overview DashboardIssue "Subscription Overview" Dashboard has been introduced in Quebec. Therefore you might see the dashboard is not available in your Paris instance but available in Quebec instance despite of having plugin "ServiceNow Subscription Management Dashboards" installed in both the versions. https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/use/dashboards/application-content-packs/subscription-mgmt-content-pack.html#