Boolean values exported as XML always evaluate to "TRUE" when used with "sysparm_display_value=true" and translated boolean Message [sys_ui_message] - Known Error

Boolean values exported as XML always evaluate to "TRUE" when used with "sysparm_display_value=true" and translated boolean Message [sys_ui_message] Description Boolean values when exported as XML will always be "true" if: - There is a UI Message [sys_ui_message] translated for boolean values (true or false) - Display Value is true ("sysparm_display_value=true") - Data is being exported as the translated language

Steps to Reproduce

1) Create UI Message translation for "true" and "false" in another language (ie. For Japanese, "true" (真実) and "false" (嘘)).

2) Change your session to the language you created the translation for.

3) Navigate to any table record which contains a boolean value (ie. Incident table with the field "Active").

4) Identify a record that has boolean value as "false".

5) Export the record as XML with parameter "sysparm_display_value=true". The XML shows the value is evaluated to "true": https://instance.service-now.com/incident_list.do?sysparm_query=active=false&sysparm_display_value=true&XML

Workaround This problem is under review and targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form.

If possible use another type of export, like JSON, CSV, Excel, that support data with its Display Value ("sysparm_display_value=false").