Vulnerability Response False Positive UI Action Not Working


Description

The 'Mark as False Positive' button on vulnerable items is not working as expected. Nothing happens after the user enters in additional comments and clicks on 'Request Approval'.

Cause

The 'False Positive' substate for sn_vul_vulnerable_item was inactive. 
https://instance_name.service-now.com/nav_to.do?uri=sn_vul_vulnerable_item.do?sys_id=c48436f91bc570547a6c415fad4bcb75

Resolution

Reactivate the 'False Positive' substate choice.

https://instance_name.service-now.com/nav_to.do?uri=sn_vul_vulnerable_item.do?sys_id=c48436f91bc570547a6c415fad4bcb75