Opening "General Setting" shows the following error mesage 'The entity name must immediately follow the '&' in the entity reference.' - Support and Troubleshooting

Opening "General Setting" shows the following error mesage 'The entity name must immediately follow the '&' in the entity reference.' Issue open virtual agent --> general setting. This is the place to map NLU, but it shows 'The entity name must immediately follow the '&' in the entity reference'.

Release Rome

Cause The most possible root cause is to see the Security property "glide.ui.escape_all_script" was set to false instead of the recommended OOB value of true. Resolution Set the security property "glide.ui.escape_all_script" to 'true'